What is a mediation certificate?
A mediation certificate is a document issued by a mediation adviser confirming that you have either completed mediation, or contacted the adviser and chosen not to pursue mediation. Without this certificate, the SEND Tribunal will not accept your appeal.
How to get a certificate
- 1
Find a mediation adviser
Your LA's decision letter should include contact details for a mediation adviser. If not, search for SEND mediation services in your local area or ask your SENDIASS.
- 2
Contact them and state your intention
Tell the adviser you have received an LA decision you want to appeal. They will explain the mediation options.
- 3
Choose whether to pursue mediation
You can decline mediation and request a certificate immediately, or agree to pursue mediation if you want to try resolving the dispute first.
- 4
Receive your certificate
If you decline mediation, the certificate is usually issued within a few days. Keep it safe — you will need it when registering your appeal.
How the certificate affects your deadline
You can register your SEND Tribunal appeal within whichever of these deadlines is later:
- 2 months from the date of the LA's decision letter
- 1 month from the date of your mediation certificate
Use our deadline calculator to work out your specific dates.
What your pack can include
- Checklist of documents to have ready when contacting the mediation adviser
- Draft grounds of appeal to prepare while waiting for your certificate
- Evidence organiser so your bundle is ready before the deadline
- Parent statement ready to formalise once the certificate is issued
Frequently asked questions
- Is mediation compulsory before appealing?
- No, mediation itself is not compulsory. However, you must contact a mediation adviser and obtain a mediation certificate before you can register your appeal. You can choose not to participate in mediation and simply obtain the certificate, which can usually be done quickly (within a few days).
- How long does it take to get a mediation certificate?
- If you choose not to pursue mediation, the mediation adviser can issue a certificate quickly — often within a few days of contacting them. If you choose to pursue mediation, the process takes longer (typically 1–2 months) and the certificate is issued after mediation concludes.
- How do I find a mediation adviser?
- Your local authority's decision letter should include information about mediation. If not, you can search for SEND mediation services in your area or contact your local SENDIASS for help finding the right adviser.
- Does getting a mediation certificate extend my appeal deadline?
- Yes. You can register your appeal either within 2 months of the LA's decision letter OR within 1 month of your mediation certificate — whichever is later. Getting a mediation certificate early can give you more time before the appeal deadline.